FAQs

Agolix features two scoring models and a 360° feedback format:

Simple assessment: Provides a score based on a respondent's answers. That's like a school test without any right and wrong answers. For example, an assessment can ask, "How likely would you enjoy a visit to the UK?" and answer out of 100%. You can set the range of scores from 1 to 100 or any other number. And you can provide custom feedback depending on the respondent's score, such as: "Your score of 89% shows you would likely enjoy visiting the UK very much."

Multi-Type assessment: Rates a respondent in each of several categories. This flexible model supports two approaches:

• Dimension-based scoring — rates a respondent in each of several categories, like a report card with scores in multiple subjects. For example, you could assess skills in marketing, finance, and leadership, providing a separate score and feedback for each.
• Single-type assignment — assigns a respondent to one category based on their answers, like a personality quiz. For example, an assessment can ask, "Are you more of a Pub Person or a Museum Person?" and assign the respondent to the type where they score highest.

360° Assessment: Gathers feedback on an individual from multiple respondents and compiles it into a single branded PDF report. It's a powerful tool for leadership development, team coaching, and performance reviews. 360° assessments are available on Professional plans.our score of 89% shows you would likely enjoy visiting the UK very much.”

With Agolix, you can ask questions in all these different formats:

• Binary: Answer by choosing one of two opposite options such as Yes/No or True/False, or by checking a box
• Drop-down: Answer by selecting from a drop-down list
• Text Entry: Answer by typing text, a number, or a value to be validated for proper date, email, or URL format.
• Multiple Choice: Answer by choosing one item from a list
• Scale: Answer by choosing a number on a scale, such as 1 to 5 or 1 to 7
• Ranking: Answer by arranging a list of items in order (Multi-Type Assessments only)
• Forced Choice: Answer by selecting one side of a 5-point spectrum scale, where each side awards points to a different type (Multi-Type Assessments only).

With an Advanced or higher plan, you can also generate Multiple Choice and Scale questions using our AI feature and use Conditional Logic to show or hide questions based on a respondent's previous answers (also known as "skip logic" or "conditional branching").

Scored formats: Binary, Multiple Choice, Scale, and Ranking questions can all be assigned point values.

Unscored formats: Drop-down and Text Entry questions are not scored. Text Entry questions can be assigned to types for reporting purposes. Both are well-suited for collecting qualitative and demographic information.

You can mix different question formats in the same assessment.

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Yes. Agolix assessments work on all major mobile devices — and more than half of all assessments are completed on mobile.

You can deliver results to your respondents in any combination of these ways:

• Display results on-screen
• Send results by email
• Send results as a printable PDF report

You can customize the feedback for each result based on the respondent's score, or simply show a thank-you screen with no results at all.

With an Advanced or higher plan, you can also redirect respondents to a page on your website based on their score.

For more details, see Setting Up How Respondents Receive Their Results.

Yes. Your assessment will work properly in all major browsers including Chrome, Edge, Firefox, Safari, Samsung, and others.

Every assessment you create gets a unique URL you can link to from your website, share in an email, or post on social media. You can also embed your assessment in an iframe or pop-up window on your website.

For more details, see Sharing Your Assessment.

Yes. Any time you update your assessment, the changes take effect immediately — anyone who takes your assessment will always see the most current version.

You can access your respondents' contact information and results in several ways:

1. By email: Receive an email notification each time someone completes your assessment, including the respondent's name, email address, scores, and optionally their detailed results.
2. From your Responses page: Every account includes a Responses page where you can view any respondent's contact information and detailed results.
3. Export a CSV file: With any paid plan, export your respondents' contact information and results to a CSV file you can open in Excel or Google Sheets.
4. Integrate with your favorite apps: With an Advanced or higher plan, use Zapier to automatically send respondent contact information and results to your CRM or email marketing app — no coding required.
5. Send data to a webhook endpoint: With an Advanced or higher plan, send results directly to an endpoint on your website using the Webhook Integration API.

A Score Band groups respondents into categories based on their score. For example, many assessments use three Score Bands — Low, Medium, and High — though you can create as many or as few as you need. You can provide different feedback to respondents in each Score Band.

A Score Range is the span of points covered by each Score Band. For example, in a 100-point assessment with three Score Bands, you might set Low from 0–33, Medium from 34–66, and High from 67–100. With Automatic Scoring, each Score Range is equal in size. With Manual Scoring, you control the size of each range.

With Automatic Scoring, Agolix divides the total points equally across your Score Bands. For example, in a 100-point assessment with three Score Bands, the ranges would be Low from 0–33, Medium from 34–67, and High from 68–100.

With Manual Scoring, you control the size of each Score Band. For example, in a 100-point assessment you could set Low from 0–25, Medium from 26–74, and High from 75–100.

Yes. With an Advanced or higher plan, you can do this in two ways:

1. Integrate with third-party apps via Zapier — no coding required. Automatically send each respondent's contact information, scores, and question responses to your CRM or email marketing app, such as HubSpot, Mailchimp, or many others.
2. Send data to a webhook endpoint on your site using the Webhook Integration API — requires coding.

Yes. You can create your assessment in any language you have a keyboard for — including French, Mandarin, Spanish, and many others. Questions, button text, screen prompts, and results can all be written in your chosen language, so your respondents don't need to know English to complete your assessment or read their results.

Note: The Agolix software interface for creating assessments is only available in English.

Yes. There are two ways to protect your assessment:

1. Use Digital Access Codes to require a unique code to take your assessment. You can send codes manually or automate delivery through your online store — for example, via WordPress & WooCommerce — to sell access to your assessment.
2. Embed your assessment in an iframe on a page behind a paywall or membership portal.

Yes. There are two ways to charge a fee to take your assessment:

1. Use Digital Access Codes to control access. You can send codes manually or configure your online store to deliver codes to buyers automatically.
2. Embed your assessment in an iframe on a page behind a paywall or membership portal.

Yes. You can upload your own logo and images, set colors to match your brand, and choose from a variety of layouts to change the appearance and behavior of your assessment.

With an Advanced or higher plan, custom CSS is also available — giving you or your web developer even more control over your assessment's appearance. If you don't have CSS experience, our developers can make the changes for you for a small fee. Contact us for details.

Yes. With an Advanced or higher plan, our in-house development team can create a fully custom report for you. Custom reports can include:

• Additional graphs and charts, including chart types not available in our standard software
• Any layout you like — many of our clients have worked with a graphic artist to create stunning reports
• Custom scoring algorithms or extra levels for Multi-Type assessments (Types, Sub-types, Sub-sub-types, and so on)

Custom reports are hand-coded for a one-time fee based on the extent and complexity of the work. Once complete, the report is yours for as long as you maintain your Advanced or higher plan. Contact us for details and a quote.

Yes. You can try Agolix free for 2 weeks — no credit card required. Choose from our Basic, Advanced, Private Label, or Professional plans to explore the features that best fit your needs. At the end of your trial, your plan is automatically downgraded to Free, and all your assessments are retained.

Yes. We offer ready-made assessments in three categories:

• Life and Wellness
• Business and Entrepreneurship
• Career and Executive

The Deluxe Coaching Package includes all of the above, plus additional coaching-related assessments. If you find one that fits your needs, you can purchase it, edit it, and add your own logo and colors — saving you time and helping ensure your assessment is complete and effective. See the details here.

No. You can use a ready-made assessment with a Free plan, though your assessment will display the Free Account banner. Most people who purchase a ready-made package upgrade to a Basic or Advanced plan to access more features and get the most out of their assessment.

An active assessment is shared and ready for respondents to complete and get their results. You can activate or deactivate any assessment at any time. When you deactivate an assessment, it is not deleted — it simply goes on hold and can be reactivated at any time. The number of active assessments supported varies by plan:

• Free — 1 active assessment
• Basic — 5 active assessments
• Advanced — 10 active assessments
• Private Label — 15 active assessments
• Professional — 30 active assessments

Need more? Contact us for a custom quote.

A Basic plan is a step up from Free, with these key differences:

• Active assessments & responses: Free supports 1 active assessment. Basic supports 5 active assessments and 500 responses per month.
• Free Account banner: With Free, all your assessments display the Free Account banner. Basic and all paid plans remove it.
• Social media branding: Free does not include social media customization. Basic and all paid plans allow you to customize how your assessment appears when shared on social media.
• Export responses: Free limits CSV exports to 5 responses at a time. Basic and all paid plans allow you to export all responses at once.
• AI question generation: Free does not include access to the AI question generator. Basic and all paid plans do.

    

An Advanced plan is a step up from Basic, with these key differences:

• Active assessments & responses: Basic supports 5 active assessments and 500 responses per month. Advanced supports 10 active assessments and 1,000 responses per month.
• Google Fonts: Basic includes 9 common fonts. Advanced adds support for any of 1,000 Google Fonts.
• CRM integration: Basic allows CSV exports only. Advanced adds CRM integration via Zapier, so you can automatically send results to apps like HubSpot or Mailchimp.
• Redirect based on score: With Advanced, you can redirect respondents to a specific webpage based on their score.
• Conditional Logic & Access Codes: Advanced includes Conditional Logic questions and the ability to generate and send Digital Access Codes.
• Custom plugins: Advanced supports custom plugins for advanced features such as custom reports, custom scoring, or custom charts. Our team can build a plugin for you for a one-time fee. Contact us for a quote.

Read more about our Advanced plan features.

A Private Label plan is a step up from Advanced, with these key differences:

• Active assessments & responses: Advanced supports 10 active assessments and 1,000 responses per month. Private Label supports 15 active assessments and 5,000 responses per month.
• Agolix branding: With Advanced, all assessments display "Created with Agolix by Assessment Generator" in the footer. Private Label removes this.
• Branded emails: With Private Label, you can specify the subject line and reply-to address in your results emails.
• Custom subdomain: With Private Label, you can display a custom subdomain for your assessment URL, such as survey.yourdomainhere.com or assess.yourdomainhere.com.
• Custom fonts: With Private Label, you can add your own custom font(s) to your assessment.
• Alert by group: With Private Label, you can specify alert email addresses and content by respondent group.

Read more about our Private Label plan features.

A Professional plan is a step up from Private Label, with these key differences:

• Active assessments & responses: Private Label supports 15 active assessments and 5,000 responses per month. Professional supports 30 active assessments and 10,000 responses per month.
• 360° Assessments: Professional includes access to 360° Assessments, which gather multi-respondent feedback on an individual and compile it into a single branded PDF report.
• Organize assessments: With Professional, you can organize your assessments into categories.
• Team access: With Professional, you can invite team members and manage access to your account.
• Priority support: Professional includes priority support with VIP response times, live onboarding support, and early access to new features.

Read more about our Professional plan features.

We offer several ways to learn more about using Agolix:

• Onboarding Guide: Interactive, step-by-step guidance for new Agolix users
• Reference Guide: Comprehensive documentation covering every feature in the software
• FAQ: Answers to the most frequently asked questions
• Glossary: Definitions of technical and product-specific terms
• The Agolix Insider: Tips, tricks, and the latest feature updates
• Newsletter: Monthly tips, tricks, and new feature announcements
• Contact Us: Reach us with any question